Grill warranty

The Smokin' Keg Grill Company LLC warrants to the original consumer-purchaser that the Smokin' Keg Grill/Smoker will be free from defects in material and workmanship under normal, non-commercial, outdoor use, when purchased new from The Smokin' Keg Grill Company LLC or an authorized retailer for up to 25 years for the grill/smoker and up to 5 years for the cast aluminum stand or legs.

This limited warranty covers the functionality of the grill/smoker. Rust-free and rust-proof claims made in marketing materials are made with respect to cast aluminum parts exclusively; paint and coatings are not covered. Cosmetic issues are not covered. The exclusions and limitations set out below form part of this warranty.

Proof of purchase from an authorized Smokin' Keg Grill Co. LLC retailer is required for any claim. This warranty runs between the consumer/buyer and The Smokin' Keg Grill Co. LLC, and applies to the original consumer-purchaser.

To start a claim, contact customerservice@smokinkegs.com with your proof of purchase and a description of the defect. Repair or replacement of defective parts is the consumer-purchaser's exclusive remedy under this limited warranty.

This limited warranty applies to functionality of the Smokin' Keg Grill/Smoker only and does not cover cosmetic issues such as scratches, dents, corrosions or discoloration from heat, abrasives, chemicals, or tools used in assembly. Paint, powder coatings, and colored dyes used in textiles are not covered by this warranty. Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes, floods or tornadoes, and discoloration due to exposure to chemicals, either directly or in the atmosphere, is not covered by this limited warranty.

NOTICE: The Smokin' Keg Grill Co. LLC makes every effort to utilize rust resistant materials. However, metal materials and protective coatings can be compromised by various surface scratches or exposure to substances and conditions beyond the control of the Smokin' Keg Grill Co. LLC. Among other things, chlorine, industrial fumes, chemicals, fertilizers, extreme humidity, lawn pesticides, and salt are some of the substances that can corrode coatings on metal surfaces. For these reasons, this warranty does not cover paint or coatings. Rust-free and/or rust-proof claims made in marketing materials are made with respect to cast aluminum parts exclusively.

Repair or replacement of defective parts is the consumer-purchaser's exclusive remedy under the terms of this limited warranty. The Smokin' Keg Grill Co. LLC reserves the right to substitute like or similar parts that are equally functional as determined by The Smokin' Keg Grill Co. LLC. This warranty is between the consumer/buyer and The Smokin' Keg Grill Co. LLC.

The Smokin' Keg Grill Co. LLC. reserves the right to require defective parts be returned to The Smokin' Keg Grill Co. LLC with postage/freight paid by the consumer/buyer, for review and examination. All postage or freight to the factory will be the responsibility of the consumer/buyer. If The Smokin' Keg Grill Co. LLC inspection confirms that the defect and claim provided, is one explicitly warranted herein, and proof of purchase from an authorized Smokin' Keg Grill Co. LLC retailer exists, The Smokin' Keg Grill Co. LLC will repair or replace such part without charge and return it to the consumer/buyer with freight or postage prepaid. NOTICE: The Smokin' Keg Grill Company LLC. will pay return freight postage only if inside the continental United States. The consumer/buyer will be responsible for all return freight postage if outside the continental United States. The Smokin' Keg Grill Company LLC reserves the right to refuse any claims not handled in the prescribed manner.

The Smokin' Keg Grill Company LLC is not responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied warranty, or for failure or damage resulting from acts of God, improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other than the manufacturer, misuse, transportation, dropping, mis-assembly, commercial use, modification, alteration, negligence, abuse, normal and reasonable wear and tear, hostile environments (inclement weather, acts of nature, animal tampering), improper installation or installation not in accordance with local codes or printed manufacturer instructions.

No person or entity except the manufacturer, The Smokin' Keg Grill Company LLC, has any authority to make any additional warranties or to promise remedies in addition to those explicitly stated within this limited warranty. The Smokin' Keg Grill Company LLC does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment. No such representations are binding on The Smokin' Keg Grill Company LLC.

The Smokin' Keg Grill Company LLC's maximum liability, in any event, shall not exceed the purchase price of the product paid by the original consumer-purchaser. NOTICE: DO NOT place the Smokin' Keg Grill/Smoker directly on or near a combustible surface, deck, table or other support without the use of a fireproof barrier such as a 2" (two inch) concrete paver block as this will void the warranty. Any other use of a Smokin' Keg Grill/Smoker product which is inconsistent with the Smokin' Keg Grill Company LLC's Terms and Conditions, User Manuals, Instructions, and/or Warnings will void the warranty. The Smokin' Keg Grill Company LLC expressly disclaims any liability for any direct, indirect, incidental, or consequential damage which may result. This warranty applies to all products sold on or after March 15, 2023. If you have warranty questions about your product purchased prior to March 15, 2023, please contact us at customerservice@smokinkegs.com.